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Cases > Master Programme in Digital Business Management

Mobile phone usage while shopping at IKEA

The following text is based on a written interview with the authors. Summary of the study We did our study for IKEA, where we investigated how their millennials use their mobile when they buy kitchens at IKEA. We also studied… Continue Reading →


How do people choose their next IKEA kitchen?

In the spring of 2020, Emma Randau and Frida Tordsson conducted a study at IKEA, where, with the help of eye tracking, one could observe customers’ behaviour when preparing a complex purchase. The eyetracking tests were performed at IKEA’s kitchen… Continue Reading →


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